Position Title: IT Business Analyst

Location: Canada (remote)

Our Company:

Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada. Founded in 1997, Charter’s mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions, Advisory & Consulting Services, Project Services, and Managed Services. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients. Forward, Together with Charter, achieving your possible.

Overview:

Charter is currently seeking one (1) experienced IT Business Analyst with strong leadership skills to support planning and implementation processes for projects starting mid-November 2024. Reporting to the Senior Project Manager, the ideal resource will have 10+ years of BA experience gathering/analyzing business requirements and capturing the ‘as-is’ and ‘to-be’ states (i.e., document business processes, workflows, rules). Previous experience facilitating/leading meetings and workshops to technical and nontechnical audiences is required. Experience creating testing plans/approaches and executing testing (i.e., Functional, Regression and User Acceptance) is required. Additionally, experience building out Power BI reports, proving/testing ‘out of the box’ of the reports, and building skill sets within the company to support BI reports post go-live is required. Experience supporting ERP system implementation projects within Higher Education would be a strong asset. Location: Remote* Term: 7 months.

*Candidates must currently reside in Canada and remain in Canada for the duration of the project.

Qualifications and Experience:

10+ years of BA experience gathering/analyzing/managing the business requirements and capturing the ‘as-is’ and ‘to-be’ states (i.e., document business processes, workflows, rules).
Previous experience in technical leadership is required.
Experience eliciting, analyzing, validating, specifying, verifying, and managing the business requirements and ensuring requirements traceability across the project life cycle.
Experience leading meetings, i.e., Project team meetings, schedule meetings, project work committee meetings, vendor workshops, steering committee meetings.
Experience creating Test Plans/approaches, including testing approach, schedule, test cases/scenarios, resourcing requirements (roles and responsibilities), test acceptance criteria, and defect management.
Experience testing, i.e., Functional, Regression and User Acceptance.
Experience communicating technical concepts to a variety of technical and non-technical audiences to various levels within an organization.
Experience building out Power BI reports based on ad-hoc requirements put forward by stakeholders.
Experience proving out and testing out of the box Power BI reports and enhance as required.
Experience building skill sets within the company to support and maintain BI reports post go-live.
Experience analyzing to define how the stakeholders use various types of fields in modules and populate look-up tables.
Experience overseeing high-level data load strategy including volume of history to extract through legacy system and have data file created.
Experience supporting the collection of current state business processes with implementing company in determining new business process flows.
Experience defining technical requirements for modifications and workarounds to vendor where the existing software lacks critical functionality.
Experience clarification of testing vs production environment protocols for each implementation.
Experience creation of common user documentations including potential training documentation.
Education: Active industry certifications: i.e., Certified Business Analysis Professional (CBAP) certification would be considered as asset.
Excellent communication (written and verbal) in English is required.

Candidates must reside in Canada for the duration of the project.
Must be authorized to work in Canada.

Note: Must be legally eligible to work in Canada. Unfortunately, we are not able to sponsor candidates.